Privacy Policy

Personal Information

When you request information about our Services, contact us, or register to use our Services, we may collect personal contact information, including:

• Name
• Company name
• Mailing address
• Phone number
• Email address

We refer to this information as "Personal Contact Information."

When purchasing Services, we may also request financial or billing information, such as:

• Billing name
• Billing address
• Credit card information
• Number of employees within your organization who will use the Services

We refer to this information as "Billing Information."

Thompson & Thomas does not store credit card or other Billing Information on its own servers.

Data, Diagnostic & Login Information

When using our Services, you may be able to create, upload, store, or share information such as:

• Company descriptions
• Email addresses
• Logos
• Photographs
• Custom emails
• User email addresses
• Other information submitted through the Services

Collectively, we refer to this information as "Data."

If you experience technical problems while using our Services, we may request permission to obtain diagnostic or crash-report information. This may include information about your:

• Operating system and version
• Hardware
• Browser and browser version
• .NET version for applicable Windows systems
• Email address, if provided

Certain login information may also be stored locally on your device through cookies to streamline the login process.

Analytics & Website Navigation Information

As you navigate our website or use our Services, we may collect information using commonly used technologies such as cookies and web beacons.

This "Analytics Information" may include:

• Browser type and language
• Internet Protocol (IP) address
• Pages viewed
• Links clicked
• Actions taken on our website
• General information about how visitors use our Services

We may use third-party analytics services, such as Google Analytics, to help us understand and improve use of our website and Services.

Third-party vendors, including Google, may use cookies to serve advertisements based on a user's previous visits to our website or other websites. Google's use of advertising cookies enables Google and its partners to serve advertisements based on visits to our website and other sites on the Internet.

Users may opt out of personalized advertising through Google's Ads Settings or applicable industry opt-out services.

Geo-Location Information

Thompson & Thomas does not currently collect real-time geolocation information through the Services.

If we introduce functionality that collects real-time geolocation information in the future, we will request appropriate permission before collecting such information.

Personal Contact Information

We may use Personal Contact Information to:

• Administer and provide our Services
• Respond to inquiries
• Communicate with customers
• Provide customer service
• Manage accounts
• Send relevant updates and announcements
• Conduct permitted marketing activities
• Improve our products, Services, and marketing

Billing Information

Billing Information is used to process transactions and payments. Thompson & Thomas does not store credit card or other Billing Information on its own servers.

Data, Diagnostic & Login Information

We use this information to administer, maintain, troubleshoot, secure, and improve our Services.

Analytics Information

We may use Analytics Information to:

• Monitor and analyze use of our Services
• Administer our website and technology
• Improve functionality
• Improve user experience
• Verify authorization to access certain Services
• Better understand how customers interact with our website

Service Providers & Business Partners

We may work with trusted third-party companies and individuals that assist us with:

• Data storage
• Website hosting
• Maintenance
• Database management
• Analytics
• Payment and order processing
• Fraud investigation
• Bill collection
• Information management
• Marketing services
• Content creation, editing, or publishing
• Improving the functionality of our Services

These service providers may have access to information only as necessary to perform services on our behalf and are required to protect the information appropriately.

They are not authorized to use personally identifiable information for unrelated purposes.

Third-Party Applications

Our Services may allow users to connect or link Data to third-party websites or platforms, including social media services.

Any decision to connect information to a third-party platform is made at the user's discretion. Thompson & Thomas is not responsible for the privacy practices or subsequent use of information by those third-party services.

Non-Personal & Aggregated Information

We may use or disclose aggregated, statistical, or otherwise non-personally identifiable information.

Examples may include:

• Number of customers using our Services
• General geographic distribution of users
• Service usage statistics
• Aggregated website activity

This information does not directly identify a specific individual.

Legal & Safety Requirements

We may disclose information when we believe in good faith that disclosure is appropriate or necessary to:

• Comply with applicable law
• Respond to a subpoena, warrant, court order, levy, attachment, or comparable legal process
• Investigate suspected fraud or illegal activity
• Investigate violations of our terms or policies
• Protect our legal rights
• Protect the safety of our customers or others

When reasonably possible, we may attempt to notify affected users before responding to a legal request. However, we cannot guarantee advance notification in every circumstance.

Authorized Representatives

We may disclose information to your authorized agent or legal representative, including a person holding a valid power of attorney or a legally appointed guardian.

Business Transfers

If Thompson & Thomas is involved in a merger, acquisition, sale of assets, reorganization, or similar business transaction, customer information may be included among the transferred business assets.

Any successor company receiving such information would remain subject to this Privacy Policy until the policy is appropriately amended.

Affiliated Organizations

We may share information with our parent organizations, subsidiaries, affiliates, or joint ventures when necessary to coordinate Services, enforce our terms and conditions, and promote trust and safety.

The nature of certain Services may require us to use personally identifiable information to locate other information about you.

This may include searching:

• Publicly accessible websites
• Internet search results
• Private databases or information sources when authorized and appropriate

Certain Services may also require us to disclose limited personally identifiable information to fulfill a specific request.

For example, if a Service involves requesting removal of online content, we may need to provide your name or other identifying information to the website hosting that content.

Such disclosures will be made for the applicable purpose and with appropriate authorization.

Subject to applicable agreements and conditions, customers may permit Thompson & Thomas to identify them as customers and use their names and/or logos on our website or in marketing materials.

Information shared with companies providing marketing or public relations services on our behalf is intended to help us customize, measure, and improve our products, Services, advertising, and communications.

These providers are required to protect information provided to them and are prohibited from using personally identifiable information for unauthorized purposes.

We generally collect, store, and process personally identifiable information using servers located in the United States.

Because of the nature of Internet routing, information transmitted electronically may pass through other countries while in transit.

We retain information for as long as your account remains active or as necessary to provide our Services, comply with legal obligations, resolve disputes, or enforce applicable agreements.

If you cancel your account or request deletion, our customer care team may delete applicable account Data from our active systems.

While we attempt to remove Data as quickly as reasonably possible, there may be a delay between an account deletion request and complete removal. Certain information may also remain temporarily within backup systems.

We implement reasonable administrative, technical, and organizational security measures designed to protect personal information against unauthorized access, alteration, disclosure, or loss.

However, no electronic transmission or storage system is completely secure. Therefore, we cannot guarantee the absolute security of information transmitted over the Internet or stored electronically.

Access to personally identifiable information is limited to individuals and service providers who require access for legitimate business purposes.

SMS Opt-In & Consent

If you provide your phone number and opt in to receive SMS communications from Thompson & Thomas, you consent to receive customer care text messages.

Messages may include:

• Reminders
• Service updates
• Responses to inquiries
• Other customer care communications

By opting in, you acknowledge that:

• Message frequency may vary.
• Standard message and data rates may apply.
• You may opt out at any time by replying STOP.
• You may reply HELP for assistance or contact us directly.

Mobile Information & Third-Party Marketing

We do not share mobile information, including phone numbers and SMS registration or consent data, with third parties for their independent marketing purposes.

Your SMS consent information will not be sold, rented, or transferred to external organizations for third-party marketing.

If you reside in the European Union ("EU"), United Kingdom, Liechtenstein, Norway, Iceland, or Switzerland, you may have additional rights regarding your personally identifiable information or Personal Data.

Personal Data generally means information relating to an identified or identifiable natural person. Examples include names, location information, and unique online identifiers.

Where applicable, Thompson & Thomas follows these principles:

• Personal Data will be processed lawfully, fairly, and transparently.
• Personal Data collected will be limited to information reasonably required to provide our Services and fulfill applicable obligations.
• Personal Data will be retained only for as long as reasonably necessary for the purposes for which it was collected or as otherwise required.
• Personal Data will be adequate, relevant, and limited to what is necessary.
• Reasonable efforts will be made to keep Personal Data accurate and current.

Subject to applicable law, individuals may have the right to request:

• Access to their Personal Data
• Correction or rectification
• Deletion or erasure
• Restriction of processing
• Objection to certain processing
• Data portability

Requests concerning these rights should be submitted to Thompson & Thomas in writing.

The California Consumer Privacy Act ("CCPA"), as amended by applicable California privacy laws, provides eligible California residents with certain rights concerning their personal information.

Depending on applicable law and circumstances, California residents may have rights to:

• Request information about personal information collected
• Request access to certain personal information
• Request correction of inaccurate information
• Request deletion of certain personal information
• Limit or restrict certain uses of personal information where applicable
• Exercise applicable privacy rights without unlawful discrimination

Requests may be submitted directly to Thompson & Thomas using the contact information provided below or through any designated privacy request process made available on our website.

Our Services may include publicly accessible features such as:

• Blogs
• Forums
• Wikis
• Other community areas

Information submitted to publicly accessible areas may be read, collected, or used by other people.

Content posted publicly may also remain accessible after you cancel your account. Please use discretion before posting personal or confidential information within public areas of our Services.

We reserve the right to modify this Privacy Policy from time to time.

If we make material changes, we may notify users by:

• Sending an email to the primary email address associated with an account; and/or
• Posting an appropriate notice on our website.

Users are responsible for maintaining an active and deliverable email address and for periodically reviewing this Privacy Policy.

If Thompson & Thomas undergoes a significant business transition, such as a merger, acquisition, or sale of assets, personally identifiable information may be among the assets transferred.

Where required, users will be notified of material changes in ownership or control of their personally identifiable information. If information will be used in a materially different manner than disclosed when it was originally collected, we will provide applicable notice and choices as required by law.

If you have questions, concerns, complaints, or requests regarding this Privacy Policy or your personal information, please contact:

Thompson & Thomas, P.A.
Attn: Privacy Officer
2001 Palm Beach Lakes Blvd., Suite 410
West Palm Beach, FL 33409

Phone: (561) 651-4150

Email: info@tntlegal.net